To meet the expectations of its joint owners,
Cogestia has drawn up a charter of trust and service level,
which it makes sure is applied:
COGESTIA CHARTER OF TRUST AND SERVICE LEVEL Cogestia has drawn up a charter of trust and service level,
which it makes sure is applied:
Cogestia vows to apply and observe the following values and commitments vis-à-vis all joint owners for whom it works:
We can provide you with various testimonials vouching that this charter is honoured. Please feel free to ask. We will put you into contact with clients who have the same needs as you and who will be happy to testify to our commitment and efficiency.. Our telephone lines are open from: |
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Friday from 9 a.m. to midday and from 2 p.m. to 5 p.m. For Cogestia, being a management agent is above all based on an approach focused on establishing a personal relationship of trust with joint owners and management committees.
Cogestia offers you the following services:
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A clear and precise management agent contract in compliance with the regulations in force for an all-inclusive without surprise fee |
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A close and caring relationship with joint owners |
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Particular attention paid to the follow-up given to all enquiries or requests (telephone, fax, email, mail) |
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Highly dedicated and available vis-à-vis the Management Committee |
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Regular visits made to our jointly owned properties |
& much more skills
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We ensure that all the laws and rules pertaining to jointly owned properties are observed. We regularly update all the compulsory legal documents. We organise general meetings and implement the decisions voted for on such occasions. |
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We take out all the necessary insurance policies for the property. |
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We hire, train and monitor staff. |
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Thanks to our experience and training, joint owners under our management benefit from an expert's view concerning all work to be undertaken. Offering hands-on management and extremely attentive to property maintenance and care, we have selected a network of service providers who are approved by the management committee to ensure that work is carried out quickly, efficiently and at the right price so as to keep all charges under proper control. |
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Transparency and total independence in choosing and managing service providers - never imposed but always with the approval of the management committee. |
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Cogestia uses recognised management software which provides joint owners with the guarantee that the accounts are impeccably managed and clearly presented (general accounts of the property, distribution of communal charges, cash flow monitoring, follow-up on litigation files |
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Over the past 20 years, Cogestia has consulted, selected and hired many tradesmen and has therefore been able to create a network of serious and reliable professionals offering the best value for money. This network consists of: builders, plumbers, painters, carpenters, electricians, gardeners, pool maintenance firms, cleaners, specialist property lawyers … |
